If your Logitech camera such as BRIO Webcam or c920 webcam out of working on windows 10 after upgrading from Windows 7, you can update the driver to sĪfter upgrading to Windows 10, the Logitech USB cameras such as BRIO webcam, or the C930, C920 etc HD Pro webcam cannot work, so you cannot use it in video chatting on Skype or other video applications. The company claims that the decision was made to prevent performance issues due to the change on how Windows Store apps can now access the camera features with the Anniversary Update.Īre you experiencing freezing issues on your webcam? Did the workaround work on your Windows 10 PC? Let us know in the comments below.LOGITECH CAMERA NOT WORKING ON WINDOWS 10 Synopsis Make a note of this change for later in September when the official fix comes out so you can undo this fix if necessary.Īccording to one member of the Microsoft's Windows Camera team, the problem is caused by the Anniversary Update removing support for two video compression formats, including MJPEG and H.264 codecs on Windows 10, and opting to support YUY2 encoding instead. Once your computer restarts test your USB camera one more time, perhaps making a Skype video call, and now you should no longer experience the freezing issue.
Important: Before you make any changes to the registry, make sure to understand that these changes may cause irreversible damage to your current installation if they're not done properly.
How to resolve the freezing issue on webcams on the Windows 10 Anniversary Update In this Windows 10 guide, we'll walk you through the steps to modify the registry to try to resolve this problem until Microsoft releases a permanent fix. Fortunately, it looks like there is a possible temporary workaround to fix the freezing issue on webcams as posted by Rafael Rivera on Twitter.
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